Shipping policy
Shipping Policy
Last updated: 3 October 2026
1. Where We Ship
Wildfyre currently ships across India, subject to serviceability of the delivery address by our courier partners.
We currently do not offer international shipping.
2. Order Processing
Orders are generally processed and dispatched within 1–3 working days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During launches, sales, festivals or periods of unusually high order volume, processing may take longer.
3. Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro cities | 3–5 working days |
| Other cities & towns | 5–7 working days |
| Remote areas | 7–10 working days |
Delivery timelines are estimates and are not guaranteed. Delays may occur due to weather conditions, festivals, operational disruptions, strikes, courier delays or other circumstances beyond our reasonable control.
4. Shipping Charges
Free shipping across India on all orders.
There is no additional shipping charge for prepaid orders.
5. Cash on Delivery
Cash on Delivery is available for eligible locations and orders, subject to courier serviceability.
For COD orders, a ₹99 advance payment is required at the time of placing the order. The remaining order amount will be payable at the time of delivery.
The ₹99 advance payment is part of the order value and is not an additional shipping charge.
COD availability may be restricted for certain locations, order values, products or customers based on courier and operational requirements.
6. Order Tracking
Once your order has been dispatched, we will share the tracking details through the contact information provided during checkout, such as email, SMS or WhatsApp.
You can use the tracking information to follow your shipment through our delivery partner.
7. Why Perfumes May Be Shipped by Surface
Perfumes commonly contain alcohol and may be treated as flammable goods for transportation purposes.
Depending on the destination and courier network, your order may therefore be transported by surface/road service rather than air. This may result in longer delivery times for certain locations.
8. Receiving Your Order
Please inspect the outer package when you receive your order.
If the package appears visibly damaged, torn or tampered with, please:
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Refuse delivery where appropriate, or record the issue with the delivery partner; and
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Contact Wildfyre as soon as possible.
We strongly recommend recording a continuous unboxing video from the moment the sealed parcel is opened. This helps us investigate damage, leakage, missing-item and wrong-product claims.
Please refer to our Return & Refund Policy for the applicable claim process.
9. Failed Delivery
If delivery fails because of:
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An incorrect or incomplete address;
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An incorrect phone number;
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The customer being unreachable;
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The customer refusing delivery; or
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Repeated unsuccessful delivery attempts,
the shipment may be returned to Wildfyre.
If you request the order to be shipped again, additional shipping or applicable COD charges may be payable before reshipment.
10. Contact Us
For shipping-related queries:
Email: [Wildfyre support email]
WhatsApp/Phone: [Wildfyre WhatsApp number]
Customer Support Hours: [Working hours]